YSU’s Information Technology Services Department providing services to meet technology needs for students, faculty, and staff. Functional areas include:
- Computer Services
- Media & Academic Computing
- Classroom Technology Support
- Information Technology Infrastructure Engineering (ITIE)
- Learning Management Systems Support
- Technology Help Desk ("Tech Desk")
- Electronics Maintenance Services
- Network Telecommunications & Security
Use of Off-Campus Administrative and Academic Systems and Services Guidelines*
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Computer Services and Network Telecommunications & Security occupy the fourth floor of Meshel Hall while Media & Academic Computing is located in the basement of Cushwa Hall. As part of Media & Academic Computing but serving as the initial point of contact for technology customer support needs, the Tech Desk is housed on the fourth floor of Maag Library.Computer Services supports both academic and administrative needs through delivery and maintenance of the Ellucian Banner ERP business software suite. Media & Academic Computing consists of Academic Computing, Classroom Technology Support (including multimedia), Electronics Maintenance Services, Interactive Distance Learning, Media Design providing name-similar services together with the YSU Tech Desk. Network Telecommunications & Security supports YSU Network Internet access, including access for all residence hall rooms. More than 4,000 online technology devices, including personal computers, printers, and multimedia systems are located on campus. Personal computers are available on campus for instruction and research. Currently, more than 80 labs exist within the 14 campus buildings and the suburban Metropolitan College site. A comprehensive list of all computer labs and the hardware and software they contain can be found at http://www.as.ysu.edu/~maclabs.
Selected classrooms are equipped with fiber optic access to facilitate broadcast quality, full-motion video distribution, and distance-learning opportunities. Networked personal computers allow access to local software, as well as to other facilities on campus, such as Maag Library, and to the Internet. The YSU Network provides faculty, staff, and students the opportunity to access networks and current-generation computer hardware and software via a high-speed network infrastructure. A Virtual Private Network (VPN) is provided for remote access to campus. All campus buildings are linked to fiber network backbone consisting of high-availability core switches; 100Mb Ethernet is available to the desktop using Category 5 copper cabling. A campus-wide wireless network provides mobility for students and employees. AT&T Wi-Fi services are also available for visitors. The MyYSU portal extends email, calendaring and collaboration services to students, faculty, staff, and University guests.