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What We Provide

The Tech Desk provides first level technical support to YSU faculty members, staff, and students.

Technical support is provided for most industry standard computer products including PCs, Macs, computer software, printers, smart phones, and tablets. The Tech Desk also assists students with installing “academic related” software and helping them to configure their PCs to connect to the YSU network.

 Technical support is available via self-service, email, phone, and a ‘walk-up’ service during daytime hours of operation. A variety of ‘Self-Help’ instructions are also available on the Tech Desk website.Randy ZiobertAssociate Director / Network AdministratorMedia and Academic ComputingYoungstown State University

The Tech Desk is located on the fourth floor of Maag Library.Phone: 330-941-1595     Email: techdesk AT ysu DOT edu

Hours of OperationMonday through Friday: 7:30 am - 5:00 pmSat. 9:00 am - 5:00 pm 

Extended phone support is available Monday - Friday until midnight.

Summer Term(s) and Break Week(s) HoursMon. - Fri. 8:00 am - 5:00 pm

Find us on Twitter @Office365



Extended Local PC Privileges Request Form

YSU List Server


Self-Help Documents

Need instructions setting up wireless internet, email, or connecting to YSU remotely?

YSU Self-Help Documents

Change Passwords

Unix Account Password

Important Information

Virus, Spyware, Malware, and Adware Protection Information

Hardware Recommendations

Enter a Service Request

Media & Academic Computing

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