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The Tech Desk provides first level technical support to YSU faculty members, staff, and students.
Technical support is provided for most industry standard computer products including PCs, Macs, computer software, printers, smart phones, and tablets. The Tech Desk also assists students with installing “academic related” software and helping them to configure their PCs to connect to the YSU network.
Technical support is available via self-service, email, phone, and a ‘walk-up’ service during daytime hours of operation. A variety of ‘Self-Help’ instructions are also available on the Tech Desk website.Randy ZiobertAssociate Director / Network AdministratorMedia and Academic ComputingYoungstown State University
The Tech Desk is located on the fourth floor of Maag Library.Phone: 330-941-1595 Email: techdesk AT ysu DOT edu
Hours of OperationMonday through Friday: 7:30 am - 5:00 pmSat. 9:00 am - 5:00 pm
Extended phone support is available Monday - Friday until midnight.
Summer Term(s) and Break Week(s) HoursMon. - Fri. 8:00 am - 5:00 pm
Extended Local PC Privileges Request Form
Need instructions setting up wireless internet, email, or connecting to YSU remotely?
YSU Self-Help Documents
Unix Account Password
Virus, Spyware, Malware, and Adware Protection Information
Enter a Service Request
Media & Academic Computing
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