The YSU Tech Desk is located on the fourth floor of the Maag Library and provides first level technical support to YSU faculty members, staff, and students. Technical support is provided for most industry standard computer products including PCs, Macs, computer software, printers, smart phones, and tablets. The Tech Desk also assists students with installing “academic related” software and helping them to configure their PCs to connect to the YSU network.

Randy Ziobert
Associate Director / Network Administrator
Media and Academic Computing
Youngstown State University

The Tech Desk is located on the fourth floor of Maag Library.
Phone: 330-941-1595     Email: techdesk AT ysu DOT edu

Hours of Operation
Mon. & Fri. 7:30 am - 5:00 pm
Tues., Wed., Thurs. 7:30 am - 8:00 pm
Sat. 9:00 am - 5:00 pm 

Summer and Winter Break Hours
Mon. - Fri. 8:00 am - 5:00 pm

Extended Local PC Privileges Request Form

Need instructions setting up wireless internet, email, or connecting to YSU remotely?

YSU Self-Help Documents

Unix Account Password

Virus, Spyware, Malware, and Adware Protection Information

Hardware Recommendations

Enter a Service Request