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Contact Information
Who can I ask about my student account?
All questions regarding tuition and fees, payment options, and payment processing should be directed to the Office of Student Accounts & University Receivables. Information obtained from other sources may be inaccurate or untimely, and may result in the assessment of late payment fees or other penalties and/or may result in denial of service.
Where is Student Accounts? And how do I contact them?
The Student Accounts Office is located in Room 227, Meshel Hall. You can contact the Office of Student Accounts and University Receivables for questions concerning your account via telephone (330-941-3133) during regular business hours (Monday through Friday, 8:00 am to 5:00 pm). Alternate methods of contact include fax (330-941-2343) or via e-mail to: accounts AT ysu DOT edu.
What is FERPA?
Students 18 years of age and older are considered adults, and their privacy is protected by the federal Family & Educational Rights to Privacy Act (FERPA). In essence, this Act restricts the release of information to anyone other than the student, without the express permission of the student. If a student does desire to grant another individual access to their financial information, they can do so by designating that person as an “authorized user” via the MyYSU Portal.
Should I notify someone if I move?
Yes, absolutely! All students are responsible for maintaining current contact information, including address and telephone number, as well as email forwarding addresses. If you change your address, please contact the Office of the Registrar (330-941-3178) to have your information updated. If your address information is incorrect you may not receive important correspondence regarding your student account.
Bills
How are bills sent?
Tuition bills are generated electronically. You will receive an e-mail notification each time a billing is sent. You can logon to the MyYSU Portal to view your account. If you want a paper copy of your current (or prior) statement, you can print it from this site.
When will I receive my bill?
Tuition bills are sent prior to the beginning of the term, for all students who have registered during regular (or early) registration periods. Following is an approximate schedule of billing and due dates for each semester:
Fall 1st billing mid July, due the 1st week of August
Spring 1st billing mid December, due the 1st week of January
Summer 1st billing mid April, due the 1st week of May
An e-mail is generated each time a bill is released. Payment due dates are generally on or about the 10th of the month. You can check your account status online at any time via the MyYSU Portal. Additional billings, for added charges, may be sent throughout the semester.
Will I receive an adjusted/corrected bill after I make a change to my registration?
No, you will not. You can review your account status online at any time. If your change of registration activity resulted in a net increase to your original statement’s amount due, you should pay the original balance by the due date to avoid a late payment fee; you will be sent another bill for the additional amount. If your change of registration activity resulted in a net decrease to your original statement’s amount due, you may pay the reduced amount reflected on the website, or you can call the Student Accounts Office to inquire about the balance still due.
What if I don’t receive an e-mail?
The Youngstown State University e-mail system is considered an official means of communication, and all students are responsible for information sent to them via their MyYSU account. Failure to read your e-mail, or regularly review your student account online, does not relieve a student of the responsibility to make on-time payments in the correct amount. If you have forwarded your MyYSU mail to another e-mail address (such as, AOL, Yahoo, Hotmail, etc) please be sure to update that forwarding if your alternate e-mail address changes.
How can I get a copy of a previous bill?
You can print a copy of a current, or previous, Statement of Account via the MyYSU Portal.
Why does my bill have so much stuff on it?
Every time a change of registration is processed, fee assessment occurs. This means that the corresponding charges and/or adjustment credits are posted to your account for EVERY registration activity. If you make multiple changes to your registration, then there may be many lines of detail on your statement. The net amount charged can be determined by adding up all the charges and subtracting all the credits. If you need assistance in understanding any of the charges on your bill, please bring a copy of the bill – along with your YSU photo ID card – to the Student Accounts Office (Room 227 Meshel Hall) and we will be happy to assist you.
Why doesn’t my bill show a payment plan amount due?
The initial bill shows only the total amount due, which is due in full by the due date. In order to divide the total amount due over several months, you must enroll online in the Payment plan. After enrollment, the payment plan amount will not appear on any future bills that you might receive. Please refer to your online Payment plan for your monthly payment amount, and adhere to that payment schedule in order to avoid late payment fee assessment.
What if I don’t pay my bill?
Any time that the full payment amount due is not received by the due date, a late payment fee may be assessed. Furthermore, a past due account may jeopardize current term registration, will delay future term registration, and/or cause you to be ineligible for other services – such as online viewing of transcripts. University policy requires all unpaid student account balances to be paid in full before re-enrollment and/or transcript services are provided. Please be advised that this policy regarding payment of all past due balances will be strictly enforced. Accounts that remain unpaid will be assigned to the Ohio Attorney General’s Office for collection. Such assignment will result in assessment of additional interest and penalty fees.
Why was I charged a Late Payment Fee?
Late payment fees are assessed whenever an account is not paid in full by the due date. Students are responsible for timely payment of tuition, regardless of the source of funds. In order to avoid assessment of a late payment fee, pay the balance due in full – or enroll online in the payment plan – by the due date on the initial statement of account sent to you.
When are Late Fees Assessed?
Late payment fee assessment can occur any time after the payment due date. If you are mailing your payment, please allow adequate time for the mail to be received prior to the due date in order to avoid late payment fee assessment.
Tuition & Fee Payment
How can I pay my tuition & fees?
Various forms of payment – including cash, checks (personal, secure and e-checks), credit cards (MasterCard, Discover, Visa and American Express) and debit cards are accepted. For security reasons, credit card payments are not accepted over the telephone. A 2.75% convenience fee (minimum $3.00) will be assessed on all credit card payments. The convenience fee will also be assessed on debit card payments processed online. Checks drawn on a home equity line of credit, or issued by a credit card company cannot be processed online.
Can I write a personal check?
Yes, you can – provided that you do not have a prior history of bad checks. By making payment with a personal check, you are authorizing conversion of that check to an electronic Automated Clearing House (ACH) transaction. Be advised that any refund due on an account paid by personal check may be delayed until the check has cleared the bank.
Can I call in with my credit card number?
No, you cannot. In order to ensure compliance with Payment Card Industry (PCI) standards, to protect YSU students from identity theft opportunities, and to guard against credit card fraud, credit card payment information will not be accepted via the telephone.
Where can I pay my tuition & fees?
Payments are accepted online via the MyYSU Portal. You can pay online with a credit card (MasterCard, Discover, Visa or American Express) or electronic check – provided the check is not from a home equity line of credit or a credit card check. You can also pay via mail – or in person at the Cashier’s Window, Room 223, Meshel Hall. YSU photo ID cards are required for all in-person payments. A payment drop box is located outside the Cashiers’ Windows in Meshel Hall.
What happens if my check is returned for nonpayment?
Any check – paper or e-check – that is returned by the bank for nonpayment is subject to a penalty fee. In addition, if this return results in late payment of tuition charges, a late payment fee will also be assessed. Failure to make payment of the returned check within 6 days, and/or a second such incident, will result in the University no longer accepting this type of payment at any of its collection points (including the YSU Bookstore), and may subject the student to financial suspension for the term.
Can I order a transcript, or register for an upcoming term, with an outstanding balance from a prior term?
University policy requires all unpaid student account balances to be paid in full before re-enrollment and/or transcript services are provided. Accounts that are substantially delinquent may have been assigned to the Ohio Attorney General’s Office for collection. This assignment may result in additional interest and penalty fees being assessed. This policy regarding payment of all past due balances will be strictly enforced.
What charges are paid with my Student Loan?
Student loan (Direct and/or PLUS) money must first be used to pay for your tuition, fees and room and board. If any loan funds remain (excess loan money), you’ll receive that amount by check (or direct deposit if you’ve set up direct deposit account information). Refunds of loan money will be issued no sooner than 10 days prior to the beginning of the semester (for loans received by that time), or by the 14th day of the semester or after the loan funds are received—whichever is later. All unpaid tuition, fees and room and board charges will be paid off before any refund is released.
Check Conversion
What is check conversion and how does it work?
Check conversion is the process of converting your check payments into electronic payments that are processed through the Automated Clearing House (ACH). Check conversion saves considerable time and money in payment processing. In addition, it results in fewer check returns, earlier fraud detection, and fewer errors.
How widespread is the use of check conversion?
Check conversion is an increasingly common procedure for converting paper checks to electronic processing through the Automated Clearing House. It may also be referred to by other names, such as Accounts Receivable Entry (ARC), Point of Purchase (POP), electronic check, or e-check.
Do converted checks clear faster?
The payment may clear faster when converted to an ACH payment. Since these payments generally do clear faster, it is important to insure that adequate funds to cover the amount of the payment are actually in the account at the time the payment is made.
What happens to checks that are converted?
The payment information is captured from the check, and the check is securely stored until destruction. If the payer is in person and the check is converted at that time, the original check is voided and returned to the payer.
How does a converted check appear on a bank statement?
A check that has been converted for electronic processing via the ACH network may appear in the same section of your bank statement as ATM withdrawals, direct payments and other electronic payments, or it may remain in the check listing. The University’s name, the check number, the amount, and the date of the payment will be on the bank statement to allow for easy recognition of the payment.
Payment Plan
Is there a payment plan enrollment fee?
Yes, there is an enrollment fee. This fee must be paid at the time of enrollment, along with the first installment payment amount. The enrollment fee is nonrefundable, and it is charged each term that you use the payment plan option.
Do I have to re-enroll in the payment plan each term?
Yes, you do. You must re-enroll for each term that you wish to make monthly payments as opposed to paying your bill in full. The nonrefundable enrollment fee is charged each term that the payment plan option is utilized.
What if I do not make my payment on time, or pay less than the installment amount due?
Your account will be subject to a late payment fee each time the full installment amount is not paid by the due date.
I set up a plan and viewed my installments. Now the installment amounts have changed – why?
Any time you have new charges your plan installment amounts will go up. Any time you have payments or other credits, your plan installment amounts will go down.
Why do I see the message, “You do not have enough eligible charges,” when I try to enroll?
You may not have any charges for the term specified in the plan, or you may owe less than the minimum amount required for plan enrollment.
Can I make my plan payment online only? I normally pay by cash.
You can choose how you want to make your payments. Any payment you make (online or in person) will go toward your next plan installment.
Must I wait until my installment is due to pay it? Or can I pay smaller amounts each week?
You can make payments of any amount toward your installment at any time. Note, however, that if total payments received prior to the due date are LESS than the payment plan amount due, the account will be subject to assessment of a late payment fee.
Why doesn’t my bill show a payment plan amount due?
The initial bill shows only the total amount due, which is due in full by the due date. In order to divide the total amount due and pay over several months, you must enroll online in the Payment plan. After enrollment, the payment plan amount will not appear on any future bills that you might receive, however, an email reminder will be sent each month. Please refer to your online Payment plan for your monthly payment amount, and adhere to that payment schedule in order to avoid late payment fee assessment.
How is my financial aid considered in this plan?
Any authorized financial aid (i.e., Pell Grant, Direct Loan) at the time of plan enrollment is deducted from your total amount due and the remaining balance is eligible for enrollment in the payment plan. Subsequent financial aid awards (after plan enrollment) are spread equally over the remaining payments – thereby reducing the remaining installment amounts.
If I scheduled a payment outside the plan, and financial aid pays my balance, will the scheduled payment automatically be cancelled?
No. If you schedule a payment outside the plan, then make the payment by any other means, you must cancel the scheduled payment. However, if you schedule a plan installment and financial aid pays your balance, your plan installment will be considered paid.
Parking Permits
How do I get a Parking Permit?
Parking permits are ordered via the MyYSU Portal – Personal Information – Parking Services. All permits are issued by the YSU Parking Services Office. Questions regarding if or when a permit was mailed should be directed to Parking Services (330-941-3546).
Why does my bill show that I was charged twice for my permit?
When a parking permit is initially requested, the fee is assessed to the student account along with a “temporary” permit number. When the actual permits are issued, the “temporary” permit number (and associated fee) is credited and a new “permit number” and fee is created. This results in 3 lines of detail on your student account, but the net result is only the actual parking permit fee.
What if I don’t receive my parking permit?
All questions regarding parking permits, including if they have been issued and/or when they were mailed, must be directed to YSU Parking Services, Smith Hall (330-941-3546).
How do I return my parking permit?
Parking permits must be returned prior to the end of the 100% refund period (the 14th day of the semester) in order to have the fee cancelled. Permits must be returned to YSU Parking Services, located in Smith Hall on Fifth Avenue. If you receive a permit that you don’t want –
and you do not return it within the refund period – the charge will remain on your account and will be subject to late payment fee assessment until the balance is paid in full.
Refunds
When will I get my refund if I withdraw or drop classes?
Refunds for withdrawal from classes are sent out after the end of the 100% refund period (currently the 14th day of the semester). If your account was paid by personal check, there may be a delay while waiting for the check to clear. If your payment was via credit card, a refund check will be sent to the student (who may or may not be the cardholder). Credits are not issued to the credit card. If your account was paid in full, or in part, with financial aid awards a financial aid repayment may apply. You are strongly encouraged to check with a Financial Aid Counselor prior to withdrawal to determine if you will owe a repayment.
What exactly are “excess funds” from financial aid and/or loan payments?
Excess funds from financial aid and/or student loan payments may exist after all institutional charges (tuition, fees and room and board) are paid in full. If new charges are assessed to an account before a financial aid award(s) and/or student loan payment is received, those new charges will be first paid in full before any refund is issued to the student.
When will I get my Financial Aid Refund?
If the financial aid payments on your account exceed the amount due, you are entitled to a refund of the excess payment. A refund up to the full amount of any Direct and/or PLUS loan amounts, plus up to $300 of other financial aid, will be released no sooner than 10 days prior to the first day of the semester. All remaining financial aid excess payments will be released on or after the 14th day of the semester.
How will I get my refund?
A refund is issued in the form of check, mailed to the student’s current address, or can be a direct deposit to a student’s bank account. In order for the refund to be a direct deposit, the student must first set up a “Refund Profile” (which includes valid banking information) via the MyYSU Portal. Refunds via check will be received within 5-10 working days after the credit balance occurs. Refunds via direct deposit will be in the student’s account within 3-5 working days after the credit balance occurs. It is important to maintain a current and correct mailing address in order to receive refund checks in a timely manner.
I was expecting a refund and haven’t received it – what should I do?
You can review your account online via the MyYSU Portal. If a refund has been issued, it will be reflected there. If your account shows that a refund has been issued and the refund has not been received – after allowing adequate time for a check to be sent via the mail, or for a direct deposit to reach your bank – you will need to contact the Student Accounts Office (330-941-3133) to request a replacement refund. Please be reminded that students are solely responsible for maintaining current contact information, including address, phone, email and/or bank account information.
What is Direct Deposit?
A direct deposit means that your refund is sent directly to your bank account. This is a fast, and secure, way to receive your refund. You can elect to receive direct deposits by creating a “refund profile” via the MyYSU Portal, and providing valid banking account information. Once direct deposit information is provided, ALL future refunds will be directly deposited unless/until the refund profile is edited or eliminated. It is very important that your banking information is correct and up-to-date.
Must I use Direct Deposit?
No, while it is not mandatory at this time, it is highly encouraged. There are a number of benefits to using Direct Deposit – including faster and more secure refunds.
What are the benefits of Direct Deposit?
- direct deposit gives peace of mind because the payment is always in the designated bank account, regardless of the location of the payee
- direct deposit allows faster access to the refund, there is no trip to the bank to cash a check and no waiting for a check to clear
- direct deposit eliminates the possibility of a “lost” refund check, whether the check is lost in the mail, or misplaced or accidentally destroyed by the payee
- direct deposit is safe; no direct deposit payments have ever been lost, according to NACHA (the Electronic Payments Association, formerly the National Automated Clearing House Association) because once an ACH (Automated Clearing House) payment is created it cannot become “lost”
- direct deposit is more confidential because fewer individuals handle an ACH transaction as opposed to a paper check, and there is more security and control associated with electronic transactions
- direct deposit is cost effective, and environmentally friendly, for both the payer and the payee; paper documents are expensive to process and ultimately to dispose of
I’ve lost or accidentally destroyed my paper refund check – how can I get a replacement?
Paper refund checks can be replaced if the student submits a written request for replacement. Please be advised, however, that the length of time required for such replacement is likely to be at least 10 to 14 business days. A check replacement fee may be charged.
I just found a refund check that was mailed to me some time ago – can I still cash it?
Student refund checks are valid for 180 days. If it is after that length of time you will need to return the check to the Student Accounts Office (330-941-3133) and ask to have a new check issued to you. This replacement process will take 10 to 14 business days. A check replacement fee may be charged.
Withdrawal Policy for Tuition Refund/Reduction
When is the last day to withdraw and receive a refund?
The last day to withdraw and receive a refund, or reduction, of tuition charges is the 14th day of the semester. Any other charges on your account, including parking permits, prior term balances and/or miscellaneous fines and penalties will remain due and payable. All days of the week, including weekends and holidays, are counted when determining the 14th day. Any withdrawal after the 14th day is not subject to a reduction of tuition charges, and will not reduce any outstanding balance due – including any amount due from a Payment plan enrollment.
What if I’m enrolled in the Payment plan but I withdraw from one (or all) of my classes?
If your withdrawal is on or before the 14th day of the semester, your tuition charges will be reduced by 100% (other miscellaneous charges, including prior term balances, parking permits or fines may remain due and payable). The payment plan enrollment fee is nonrefundable. Your account will be adjusted accordingly if your withdrawal is within this time period. However, if you withdraw from any (or all) of your classes after the 14th day there will be no adjustment to your charges and your entire balance will remain due and payable.
I withdrew – why didn’t I get a refund check?
Tuition charges are only reduced for withdrawals on or before the 14th day of the term (all days of the week – including weekends and holidays – are counted when determining the 14th day). If your account was paid in full, or partially, by financial aid then any applicable refund may have been returned to the financial aid fund. If your payment was from a Direct Loan, the refund may have been sent back to your bank. You can review your account status online via the MyYSU Portal to see what adjustments have been made, and if a refund has been issued.
My son/daughter withdrew within the refund period – why wasn’t my credit card refunded?
Refunds on accounts paid by credit card are issued in the form of a check made payable to the student – who may or may not be the card holder.
Financial Aid
Why isn’t my financial aid on my bill?
Applications for financial aid should be completed and submitted by the priority deadline (approximately mid-February for the following academic year). If your application was submitted by that deadline, and no additional verification is required, your awarded aid should be reflected on your bill. All awarded financial aid and student loans will be reflected as “Authorized Aid” on your account and/or your bill prior to 10 days before the 1st day of the term. After that time, it will show as an actual payment on your account. Please contact the Office of Financial Aid & Scholarships (330-941-3505) for additional information regarding your award status. Be reminded that it is your responsibility to resolve any financial aid problems and complete your tuition payment (or enroll in the payment plan) prior to the payment due date to avoid assessment of the late payment fee and/or denial of other University services.
Who should I contact if the financial aid amount shown on my bill is wrong?
All questions regarding financial aid awards, including amount awarded, should be directed to the Office of Financial Aid & Scholarships (330-941-3505).
What if I received financial aid and have decided not to attend this semester?
If you are not planning to attend this semester, and you received a tuition statement showing a financial aid award or payment, you MUST officially withdraw. You may do this by processing a complete withdrawal via the MyYSU Portal prior to the end of the 100% refund/reduction of charges period – which is the 14th day of the term. Failure to do so may result in owing a financial aid repayment and/or may cause you to become ineligible for future financial aid. Students are strongly encouraged to meet with a Financial Aid Counselor before withdrawing from any, or all, classes.
Why haven’t my loans been applied?
Direct loans cannot be applied as payment to a student account until the loan funds are actually received by the University. By federal regulation, this cannot be any sooner than 10 days prior to the first day of the term. If your loan application was submitted and processed by the financial aid priority deadline (mid-February), and is in “disclosed” status (which means that all eligibility requirements have been met, including signing a Master Promissory Note, completion of entrance counseling, and meeting satisfactory standards of progress requirements) your estimated loan disbursement amount(s) should appear in the “Authorized Aid” section of your bill, and you may deduct this amount from your balance due to determine how much you must pay. However, the loan payment will not actually be applied to your account until after the 10 days prior to the beginning of classes deadline. Please review your account online at the MyYSU Portal frequently. If your loan funds have not been applied as payment by the 10th day of classes, check with the Financial Aid Office to verify that all of your eligibility requirements have been satisfied.
How can I cancel a Direct Loan that appears as “Authorized Aid” on my bill?
If you have decided that you do not need/want your disclosed Direct Loan, and you want to cancel all, or part, of the loan, you must send a written notice to the Office of Student Accounts within 14 days of your tuition statement date. Upon receipt of this notification, loan proceeds will be returned to your lender. Keep in mind that cancellation of a loan disbursement will cancel all subsequent disbursements of the same loan.
Can I cancel a Direct Loan even after the funds have been received by the University and a refund check has been sent to me?
Yes, you can. However, you must notify the University in writing that you wish to cancel the loan. This notification must be received no more than 14 days after you’ve been notified that the loan funds have been received and applied to your account. Please be advised that cancellation amounts must be in whole dollars (no cents). In addition, you may be required to return the full amount of any refund check (up to the amount of the loan you wish to cancel) that you have received.
Why didn’t I get all my financial aid in my first refund check?
All Direct loan payments in excess of tuition and other charges are refunded no sooner than 10 days prior to the first day of classes, and no later than 14 days after the first day of classes (or after the payment is received, whichever is later). In addition, up to $300 in other financial aid is released no sooner than 10 days prior to the first day of classes. Any remaining excess financial aid payment will be released on or after the 14th day of classes.
What exactly are “excess funds” from financial aid and/or loan payments?
Excess funds from financial aid and/or student loan payments may exist after all institutional charges (tuition, fees and room and board) are paid in full. If new charges are assessed to an account before a financial aid award(s) and/or student loan payment is received, those new charges will be first paid in full before any refund is issued to the student.
Will I have to repay my financial aid if I withdraw?
Financial Aid is earned by attending classes. If you fail to attend any classes, then you are not entitled to any financial aid that you have been awarded. Furthermore, if you withdraw after the beginning of the term and you are a federal Title IV financial aid recipient (Pell, SEOG, Academic Competitive Grant, National Smart Grant, Perkins Loan, Direct and/or PLUS Loans), you may be required to repay a portion of the aid you received based upon federal formula. Contact a Financial Aid Counselor for a full explanation of the impact of a complete withdrawal. Students are strongly encouraged to meet with a Financial Aid Counselor prior to any withdrawal.
What charges are paid with my Student Loan?
Student loan (Direct and/or PLUS) money must first be used to pay for your tuition, fees and room and board. If any loan funds remain (excess loan money), you’ll receive that amount by check (or direct deposit if you’ve set up direct deposit account information). Refunds of loan money will be issued no sooner than 10 days prior to the beginning of the semester (for loans received by that time), or by the 14th day of the semester or after the loan funds are received—whichever is later. All unpaid tuition, fees and room and board charges will be paid off before any refund is released.
Tuition & Fees
Where can I find information about tuition & fees?
Tuition and fees for the current academic year are published in the University Bulletin, and are also available online at http://web.ysu.edu/saur. The University reserves the right to change any fee, without notice, at any time.
What fees constitute “tuition”?
The University Board of Trustees defines “tuition” to be the sum of the instructional, general and information services fees. These fees are charged to all students.
Why was I charged a Non-Resident Tuition Surcharge?
Students who are not legal residents of the state of Ohio must pay a Non-Resident Tuition Surcharge in addition to the other tuition charges required of all students (instructional, general, and information services fees). Additionally, if you have not provided your Selective Service number, you may also be assessed this surcharge.
Why is my friend’s Non-Resident Surcharge lower than mine?
Undergraduate students who are legal residents of the University-defined “regional service area” (which includes the counties of Chautauqua, NY; Armstrong, Clarion, Fayette, Forest, Greene, Indiana, Jefferson, Warren, PA; and Brooke, Hancock, Marshall, and Ohio, WV) pay a lesser surcharge than do students who are legal residents of other areas.
A further reduced surcharge is assessed to undergraduate students who are legal residents of the PA counties of Allegheny, Beaver, Butler, Crawford, Erie, Lawrence, Mercer, Venango, Washington, and Westmoreland. These counties are considered to be within the “Western PA Regional Area.”
All undergraduate students who are legal residents of other states, or OH/PA/WV counties other than those specifically mentioned above, are considered to be “Non-Resident, Non-Regional” students and are charged the full surcharge.
Graduate students who are not legal residents of Ohio are also required to pay a non-resident surcharge. This rate, however, is the same for all graduate level students regardless of their county/state of residence.
What is this Information Services Fee charge on my bill?
All students are charged this fee each semester, and it is assessed on a per-credit hour basis. It provides support for technology enhancements and initiatives contained within the IT Master Plan, supporting the vision to keep pace with an evolving, interactive, student-centered and collaborative electronic learning environment. See “Tuition, Fees & Charges” in the Bulletin or online for additional information about this fee.
Why was I charged a Technology/Laboratory Materials Fee when I’m not taking a “Lab” class?
This fee is designed to partially offset expenses associated with courses that make use of supplies, equipment or personnel support beyond that associated with typical lecture courses so it is not just for “lab” classes. Examples include chemical supplies, engineering equipment, computers, software, and lab monitors.
Why was I charged a Performance Music Fee?
This fee is assessed on a per-credit hour basis to all students taking music lessons.
Why does my bill show both undergraduate and graduate tuition charges?
Tuition is assessed based on the level of the course (undergraduate, graduate or doctoral). If you are registered for courses designated at different levels, then you will be charged tuition at the “mixed” rate.
Why wasn’t I charged the “bulk rate” for my registration of 12-16 semester hours?
The tuition “bulk rate” is billed for 12-16 semester hours of undergraduate or graduate course work. Since tuition is assessed based on the level of the course (not the student rank) undergraduate and graduate hours cannot be combined to achieve the bulk rate.
Why is there a library (or parking) fine on my bill?
Assessment of library and/or parking fines is initiated by those individual areas. If you are being charged one of these fines, please contact either Maag Library Circulation Department (330-941-3678) or Parking Services (330-941-3546) for further explanation concerning why the fine was assessed.
Self Service Access
What can I see/do online?
By logging in to the MyYSU Portal you can view your account status at any time. You can review your bills and reprint statements if needed. You can see new charges or credits on your account, verify payments, and see when a refund has been issued. You can make a payment on your account, or schedule a future payment. You can enroll in a Payment plan. You can also authorize access for another individual (such as parent or guardian), and you can set up a Refund Profile. You can view any Holds that might exist on your account, as well as view and/or print a 1098-T tax statement. Just about any information you’d like to have regarding your student account – current or historical is available online.
How do I logon to view my student account?
You can access your account via the MyYSU Portal (https://my.ysu.edu). At the “MyYSU login” enter your User Name (user ID, located on your student ID card) and your password, and then click the “login” button. On the left side of the screen you will see “e-Services for Students.” Clicking on the “Student Accounts” line will take you directly to the payment processing gateway where you can choose what you wish to do next (view account, pay balance, designate an authorized user, set up refund profile, etc.).
Why can’t I access or view my student account?
If you experience difficulty in accessing or viewing your student account, it may be due to a web browser problem. Please contact the YSU Tech Desk (330-941-1595) for assistance in verifying and/or modifying your web browser settings.
Who can view my student account?
Online access to your student account information requires you to logon with your user ID and password. Another individual may be authorized to view your student account financial information by designating that person as an “Authorized User” via the MyYSU Portal. Establishing someone else as an “Authorized User” is also considered to be express permission (as required by FERPA regulations) to discuss financial account information with that individual.
Tax Information
What are education tax credits?
Various types of tax credits are available, including Lifetime Learning Credit and Hope Credit (to be renamed American Opportunity Tax Credit beginning in tax year 2009). Unfortunately, the Student Accounts office is not permitted to offer tax advice to students or parents. For information regarding your potential tax credit eligibility, please contact an income tax professional.
What is a 1098-T form?
The 1098-T form is an IRS form that is provided by the University to assist students and parents in determining whether or not they might be eligible for education tax credits.
When will I receive my 1098-T form?
1098-T forms will be mailed to students by January 31st of each year. Please make sure that your address information is current and correct.
Why didn’t I receive my 1098-T form?
If you haven’t received your 1098-T form by the 2nd day of February, it is possible that you may fall into an “exception” group for which the University is not required to provide this form. Such “exceptions” include students whose qualified tuition and related expenses are entirely waived or paid entirely with scholarships and grants, are paid entirely by a governmental entity, such as the Department of Veterans Affairs, or who are enrolled in courses for which academic credit is not offered (for example, Educational Outreach courses). If you do not fall into one of these “exception” categories, and believe that you are entitled to receive a 1098-T form, please check the MyYSU Portal to verify that a 1098-T was issued for you. Also check your current address; if you have moved and not updated your address information your 1098-T form may have been mailed to the wrong address. You may also reprint the form from this website.
Can I obtain a duplicate copy of my 1098-T form?
Yes, you can. You may view and/or print your 1098-T form (for the current or prior year) via the MyYSU Portal. If a 1098-T form does not exist on the website, it is possible that you may fall into one of several “exception” groups for which the University is not required to provide a 1098-T. These include, but are not limited to, students whose qualified tuition and related expenses are entirely waived or paid entirely with scholarships and grants or a governmental entity (such as the Department of Veterans Affairs), or who are enrolled in courses for which academic credit is not offered, such as Outreach courses.
COMM:FAQs_Fall 2011 |