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Answers to the following questions can be found by clicking on the question.
Records Questions:
When will my grades be available?
I am a graduate of Youngstown State University. Is it possible to view my records on-line?
I have a question about my records. Whom should I contact?
What is FERPA?
Registration Questions:
I lost my Student ID. How can I get a new one?
I need to completely withdraw from school. What is the procedure I need to follow?
How long after I leave YSU will my Portal account stay active?
When will the schedule of classes be available?
Graduation Questions:
Will I receive official notification about the ceremony?
Where do I pick up my cap and gown?
I do not plan to attend commencement. When can I pick up my diploma?
I am unable to pick up my diploma personally. May I have someone get it for me?
How can I get a duplicate copy of my diploma?
Transcript Questions:
How do I order transcripts?
How long does it take for my transcript to be processed after I request it?
Will my transcripts arrive in five business days?
I will be graduating this semester. I need a transcript that shows my degree. How soon after the semester ends will it be available?
I requested a transcript to be sent to another school, but they said they never received it. Who do I contact to to see if it was sent?
Can I order transcripts by e-mail?
How soon can I order transcripts if I do not need them until the end of the term?
Will classes and grades from other colleges I attended be on my YSU transcript?
Answers are below
Records Questions:
Q. When will my grades be available?
A. Grades are normally posted on the Monday following final exams. To view your grades online, log onto the MyYSU Portal, click on the Student tab, then Student Records and go to the Final Grades link.
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Q. I am a graduate of Youngstown State University. Is it possible to view my records online?
A. As long as your Portal account is active, you may view your academic history online. For information on accessing the MyYSU Portal, go to: http://www.ysu.edu/portal/myysu_newusers.pdf
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Q. I have a question about my records. Whom should I contact?
A. You may contact any of the Student Services Counselors in the Records Office.
Laurie Rusnak: Students with last names beginning with the letters A - E
Debbie Campana: Students with last names beginning with the letters F - Me
Jan Modarelli: Students with last names beginning with the letters Mi - Sc
Teresa Law: Students with last names beginning with the letters Se - Z
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Q What is FERPA?
A. FERPA(The Family Educational Rights and Privacy Act of 1974) is a Federal Act that sets forth the requirements regarding the privacy of student records. It also governs educational institutions release of records they maintain. For more information, click here.
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Registration Questions:
Q. I lost my Student ID. How can I get a new one?
A. First, check with the Office of the Registrar (330-941-3178) to be sure it has not been found and returned. If it hasn't been found then you must go to the Office of Student Accounts, present proper identification (e.g. drivers license), and pay the applicable fee. Next, bring the receipt to the Office of the Registrar and your picture will be taken for the new ID. Your new ID will be ready for pick-up within two business days.
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Q. I need to completely withdraw from school. What is the procedure I need to follow?
A. If you received financial aid for the term from which you wish to withdraw, contact the Office of Financial Aid and Scholarships (330-941-3505) prior to withdrawing. You may be required to repay a portion of your financial aid. A student who wishes to withdraw from all courses in a particular term must access their Portal account and navigate to Registration, Select Term, Registration and Change of Registration. For assistance, please be logged into your Portal account and call Registration (330-941-3178) or come to the Office of the Registrar with your photo ID. We are located on the second floor of Meshel Hall. Our hours of operation are Monday through Friday, 8 am until 5 pm.
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Q. How long after I leave YSU will my account stay active?
A. Your account will remain active for three consecutive semesters after leaving YSU.
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Q. When will the schedule of classes be available?
A. Schedule of Classes are available on the web approximately one week prior to registration.
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Graduation Questions:
Q. Will I receive official notification about the ceremony?
A. Graduation candidates, who have submitted a Graduation Application to the Office of Student Accounts and University Receivables, will go on file at the Records office. These candidates will receive correspondence regarding commencement from the Alumni and Events Management Office approximately one month prior to the date of commencement. The packet will also include dates, times, and locations for cap and gown distribution, and information on the receptions hosted by individual colleges.
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Q. I do not plan to attend commencement. When can I pick up my diploma?
A. Diploma pickups for graduates will vary depending on commencement dates. Your letter from Alumni and Events will have the current pickup information. It will also include a form to fill out if you would prefer to have your diploma mailed to you. Your diploma cover, which is handed out at the ceremony, will include pickup information as well.
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Q. I am unable to pick up my diploma personally. May I have someone get it for me?
A. Anyone picking up a diploma for a student must have a letter of authorization from the student. This letter must contain the person's name and relationship to the student and the student's handwritten signature. The person picking up the diploma must present this letter to the Records Office along with a photo ID.
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Q. How can I get a duplicate copy of my diploma?
A. Students wishing to receive a duplicate diploma must submit a written request. Information, and an online form, is available at: ../../gen/ysu_generated_bin/documents/basic_module/Duplicate_Diploma.pdf. The current cost for a duplicate diploma is $40 for undergraduate and graduate diplomas, and $100 for a doctoral diploma.
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Transcript Questions:
Q. How do I order transcripts?
A. Transcripts may be ordered by the student in person or by mail/fax. For more details click here.
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Q. How long does it take for my transcript to be processed after I request it?
A. Requests made IN PERSON and are picked up in person will be ready 72 business hours after the request is made. Requests made IN PERSON to be mailed out will be processed within five business days. All other requests (mailed or faxed in) will be processed within five business days after the request is received. If you mail or fax in a transcript request it can only be mailed out. There is no in-person pick up for official transcripts requested via fax or mail.
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Q. Will my transcripts arrive in five days?
A. No. Transcripts processing is usually five business days from the receipt of request. After the five business day processing time, the transcript leaves our office and is sent via regular mail (Post Office) and their delivery times vary. There is no charge for transcripts processed in the five business day time frame. We do not have Post Office delivery times so we can not guarantee arrival time for any request being mailed out. If guaranteed delivery is needed, there is a UPS overnight service for $25.00. If your records are "offline" or archived, additional processing time might be required.
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Q. I will be graduating this semester. I need a transcript that shows my degree. How soon after the semester ends will it be available?
A. This varies depending on the term. Please call our office (330-941-3182) for more information.
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Q. How soon can I order transcripts if I want them held until the end of the term for grades?
A. Transcripts with current term grades can be ordered one month prior to the end of the term. On the request form, make sure you check the box marked 'hold for current grades'!
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Q. I requested a transcript to be sent to another school, but they said they never received it. Who do I contact to to see if it was sent?
A. Contact the Records Office (330-941-1584) and verify that your transcript request was processed. A request will be replaced if two full weeks have passed. You will need to confirm the address and provide a contact person's name.
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Q. Can I order transcripts online or by e-mail?
A. Transcripts requests cannot be e-mailed since a handwritten signature is required. However you can fax or send the request via regular mail and use our online form. It just can't be submitted electronically. To access the online request form, click here.
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Q. Will classes and grades from other colleges I attended be on my YSU transcript?
A. No. Only the total transferred hours will appear on your transcript. No details of classes or grades.
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